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<div><strong>About Us:</strong></div>
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<div>Alcatraz AI is redefining how people move through the world. Based in Silicon Valley, we’re transforming the $70B access control industry through privacy-first facial authentication and artificial intelligence. Our solutions seamlessly integrate with existing security systems to deliver a modern, frictionless, and secure experience—protecting organizations while empowering people to move freely.</div>
<div><br><strong>Job Description:</strong></div>
<div><br>Alcatraz is seeking a strategic and hands-on GTM Operations Manager to architect, optimize, and scale the systems, processes, and data models that connect Marketing, Sales, and Customer Success into one truly unified GTM engine. This is not a traditional Marketing Ops or Sales Ops role rebranded as Rev Ops. You’ll be the structural backbone behind our lead-to-renewal lifecycle, responsible for ensuring data accuracy, operational alignment, and insight-driven decision-making that accelerates pipeline velocity and drives sustainable growth.</div>
<div><br>This role requires a builder’s mindset. You’ll own the end-to-end GTM stack (currently HubSpot and connected tools), shape the data foundation that informs company strategy, and design processes that empower our teams to operate with clarity, consistency, and impact.</div>
<div><br>You’ll report to the SVP of Marketing with a dotted line to the CRO, and you’ll collaborate closely with leaders across Sales, CS, Operations, and Finance.</div>
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<div><strong>Key Responsibilities:</strong></div>
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<div><strong>GTM Stack Ownership (Architecture and System Integration)</strong></div>
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<li>Own the design, integration, and optimization of our marketing, sales, and CS tech stack (HubSpot, LinkedIn, Apollo, and supporting tools).</li>
<li>Ensure accurate data flow, field mapping, and documentation that align Marketing, Sales, and CS into one system of record.</li>
<li>Partner with IT and Finance on system security, access governance, compliance, and audit readiness.</li>
<li>Continuously evaluate and evolve the stack to support future stages of scale.</li>
</ul>
<div><strong>Funnel Management &amp; Revenue Process Design</strong></div>
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<li>Build and operationalize a full-funnel lead-to-cash framework including scoring, routing, lifecycle definitions, pipeline structure, and opportunity hygiene.</li>
<li>Align cross-functional teams on standardized definitions (MQL, SAL, SQL, Closed-Won, Renewal) to ensure clarity and consistency.</li>
<li>Design guided selling workflows, sales playbooks, and automated processes that improve lead quality, conversion efficiency, and forecast reliability.</li>
</ul>
<div><strong>Data Governance, Reporting &amp; Strategic Insights</strong></div>
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<li>Establish the single source of truth for revenue data, ensuring accuracy, hygiene, and governance standards across systems.</li>
<li>Create and maintain dashboards that track pipeline coverage, velocity, conversion rates, ROI, churn, and full-funnel performance.</li>
<li>Deliver insight-driven, executive-ready analyses that answer the “so what?” behind the data and inform strategy, resourcing, and spend.</li>
</ul>
<div><strong>Strategic Planning &amp; Forecasting</strong></div>
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<li>Support annual and quarterly planning across pipeline targets, coverage models, bookings, and revenue goals.</li>
<li>Partner with Sales and Marketing leadership to model capacity, productivity, and investment scenarios.</li>
<li>Develop and monitor KPIs that guide performance and highlight opportunities for optimization.</li>
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<div><strong>Process Automation &amp; Efficiency Enablement</strong></div>
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<li>Identify and automate inefficient handoffs, workflows, and cross-functional processes to reduce friction and accelerate time-to-value.</li>
<li>Develop responsible, secure use cases for AI to enhance accuracy and efficiency while protecting data integrity.</li>
<li>Drive continuous improvement across the revenue engine by simplifying processes and eliminating operational bottlenecks.</li>
</ul>
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<div><br><strong>Qualifications:</strong></div>
<ul>
<li>7+ years of experience in <strong>B2B Operations (Revenue, Marketing, or Sales)</strong> with a proven track record of success in a high-growth startup environment with complex buyer journeys.</li>
<li><strong>Expert-level, hands-on proficiency in HubSpot (Marketing Hub &amp; CRM) and significant experience with other Marketing Automation Tools, Sales Ops Tools and CRM systems</strong> with the ability to evaluate business needs agnostic of a dedicated toolset.</li>
<li>Demonstrated experience unifying GTM systems and teams across Marketing, Sales, and CS.</li>
<li>Highly analytical with proven ability to build executive dashboards and translate complex data into clear strategic recommendations.</li>
<li>Comfort working in ambiguity with a builder mindset, able to create structure from scratch and evolve systems as the business grows.</li>
<li>Strong collaborator with a track record of influencing cross-functional stakeholders and creating alignment around shared revenue goals.</li>
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<div><strong>Why you should join Alcatraz:</strong></div>
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<div>At Alcatraz, we’re not just modernizing access—we’re humanizing security. As pioneers in AI-powered facial authentication, we’re shaping the next generation of trust and identity.</div>
<div><br>Trusted by global enterprises and backed by leading Silicon Valley investors, we’re scaling fast. You’ll have the opportunity to make a direct and meaningful impact on our next phase of growth and help define how the world sees us. Join a team that moves boldly, challenges convention, and believes innovation starts with integrity.</div>
<div><br><strong>Alcatraz</strong> is an equal opportunity employer committed to diversity, equity and inclusion.</div>
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Alcatraz AI

Sr. GTM Operations Manager

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