Join the CultureSuite team

CultureSuite works across the UK, US and Europe to make building and managing websites more sustainable for the arts and culture sector, using our SaaS offering Peppered.
This is what one of our customers says: "Before Peppered, our website had a number of restrictions – with content updates often needing agency support – and we couldn't properly showcase our artistic programme. Now our digital team has the creative freedom to craft engaging digital experiences. The platform's flexibility means we can respond quickly to opportunities, and it is incredibly exciting to be part of a community of venues all contributing to the platform's evolution."

About Us

Liesanne Rooks

Robert Hubbert

George Hill

Hiring Manager Growth / General Hiring Manager

David Johnstone

Stella van Mever

Coen van der Poll

Meet Our Team

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<h2><span style="font-family: helvetica;">About the role</span></h2>
<div><br><span style="font-family: helvetica;">We’re looking for a fluent, Dutch &amp; English speaking product designer to join the design team here at CultureSuite. This role is a hybrid of UI and UX consultancy for the users &nbsp;of our products as well as supporting the design team on both our existing products and new initiatives as part of the Peppered platform.</span></div>
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<div><span style="font-family: helvetica;">We’re currently a nimble team of 3 designers with big aspirations to grow into new markets and more scalable solutions, meaning you’ll be exposed to a large variety of work from our CMS made for the arts and culture sector. This includes our websites, mailing tool and digital signage, as well as internal tooling, client websites and more. We work with some of the biggest names in the Arts &amp; Culture sector, including everything from theatres and museums to comedy clubs, art galleries and arenas. Our client base spans across Europe, the UK and the US, with an aspiration to grow rapidly into the latter.</span></div>
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<div><span style="font-family: helvetica;">We are primarily remote working across the Netherlands and the UK, with an office based in Rotterdam in the Netherlands if you prefer. You’ll be provided with a Macbook Pro and equipment to work from home. We expect you’ll occasionally visit our office from time to time to meet the team, so would preferably be based in the UK or the Netherlands, and you will likely visit clients on site from time to time, sometimes internationally.</span></div>
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<div><span style="font-family: helvetica;">CultureSuite offers flexible working hours, typically 9:00am - 5:30pm GMT.&nbsp;</span></div>
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<h3><span style="font-family: helvetica;">Responsibilities</span></h3>
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<li><span style="font-family: helvetica;">Assisting in the research and development of our roadmap, from improving existing tooling such as for our CMS, web platform, mailing tool, and digital signage tool. As well as introducing new products and scaling these up to other markets.</span></li>
<li><span style="font-family: helvetica;">Assisting the team rolling out an entirely new design system across all of our products.</span></li>
<li><span style="font-family: helvetica;">Working with our users’ to improve their existing websites, providing best practice UI &amp; UX advuce.</span></li>
<li><span style="font-family: helvetica;">Assisting in user research, including audience mapping, user stories, analytics research, heuristic evaluations, and usability testing.</span></li>
<li><span style="font-family: helvetica;">Collaborate with the growth and community teams to keep our marketing efforts and strategy on brand.</span></li>
<li><span style="font-family: helvetica;">Joining discovery and research workshops for both our users externally and internally for our own products.</span></li>
<li><span style="font-family: helvetica;">Working on end-to-end design processes, from early research and supporting workshops through to design, testing and delivery.</span></li>
<li><span style="font-family: helvetica;">Collaborate with developers to champion the users needs and design principles are upheld, as well as finding practical solutions to complex issues.</span></li>
<li><span style="font-family: helvetica;">Prototyping and specifying how your designs should work to help validate them with stakeholders and developers.</span></li>
<li><span style="font-family: helvetica;">Travel on-site where necessary to visit our clients all over the world, typically averages once a quarter, but may grow.</span></li>
<li><span style="font-family: helvetica;">Liaising with external partners and designers who utilise our products to ensure correct usage of the platform.</span></li>
</ul>
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<h3><span style="font-family: helvetica;">Requirements</span></h3>
<ul>
<li><span style="font-family: helvetica;">At least 2 years of experience in a UI/UX-related role.</span></li>
<li><span style="font-family: helvetica;">A solid understanding of design theory, and an eye for detail.</span></li>
<li><span style="font-family: helvetica;">An awareness and basic understanding of HTML/CSS for collaboration purposes.</span></li>
<li><span style="font-family: helvetica;">An understanding of the latest accessibility standards, WCAG guidance and how to apply it.</span></li>
<li><span style="font-family: helvetica;">Great communication skills, verbal and written.</span></li>
<li><span style="font-family: helvetica;">A team player, both within and outside of the design team itself.</span></li>
<li><span style="font-family: helvetica;">Great time management skills, working to deadlines and being able to prioritise workloads.</span></li>
<li><span style="font-family: helvetica;">Comfortable being client-facing and running workshops.</span></li>
<li><span style="font-family: helvetica;">Familiar with design tools such as Figma, Miro, and Adobe Suite.</span></li>
<li><span style="font-family: helvetica;">Familiar with analytics tools such as Google Analytics, Tag Manager, Optimal Workshop and Microsoft Clarity.</span></li>
<li><span style="font-family: helvetica;">B1/C1 Level in both Dutch and English.</span></li>
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<h3><br><span style="font-family: helvetica;">Bonus points if you have…</span></h3>
<ul>
<li><span style="font-family: helvetica;">Motion and illustration skills.</span></li>
<li><span style="font-family: helvetica;">An interest/experience in the arts and culture sector.</span></li>
<li><span style="font-family: helvetica;">Experience working with ticketed experiences and associated tooling.</span></li>
<li><span style="font-family: helvetica;">Experience working with/creating a design system.</span></li>
<li><span style="font-family: helvetica;">Experience in both working for an agency or a product team.</span></li>
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<h3><span style="font-family: helvetica;">What’s in it for you?</span></h3>
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<li><span style="font-family: helvetica;">An opportunity to grow into a wide-ranging role, building skills in research, design and product skills.</span></li>
<li><span style="font-family: helvetica;">A friendly team of close-knit individuals, willing to offer support and growth.</span></li>
<li><span style="font-family: helvetica;">Work in a fast-growing scale-up, with an exciting perspective and potential for further international growth</span></li>
<li><span style="font-family: helvetica;">CultureSuite is a company that is active and specialised in one of the most beautiful sectors - culture (theatre, art, music, film, museums), so you come across the best organisations and meet the most inspiring people, who share the same thing from various backgrounds: love for culture and the value that art can have in a society</span></li>
<li><span style="font-family: helvetica;">A laptop at your disposal (which can be used for private use as well)</span></li>
<li><span style="font-family: helvetica;">Participation in the pension programme</span></li>
<li><span style="font-family: helvetica;">Work (partially) remote</span></li>
<li><span style="font-family: helvetica;">Official parental leave</span></li>
<li><span style="font-family: helvetica;">In addition, CultureSuite has an arrangement to flexibly schedule all public holidays as days off at other times</span></li>
<li><span style="font-family: helvetica;">For this vacancy, candidates are sought in the two countries where CultureSuite has offices: the UK and the Netherlands. Further primary and secondary employment conditions are therefore subject to local guidelines and regulations (such as vacation days and coverage of certain expenses/benefits).</span></li>
<li><span style="font-family: helvetica;">Salary range:</span><br><span style="font-family: helvetica;">UK: £27k-30k /annum</span><br><span style="font-family: helvetica;">NL: €2.700-3.000 p/m</span></li>
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<h3><span style="font-family: helvetica;">To apply</span></h3>
<div><span style="font-family: helvetica;">Please send (in English) a CV, a cover letter about why you think you might be a great fit here at CultureSuite and a portfolio of your work (online or PDF is fine). We’re not just looking for glossy UI, but want to hear about your process and how you tackle complex challenges.</span></div>
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<h3><span style="font-family: helvetica;">The interview process</span></h3>
<div><span style="font-family: helvetica;">Should your application be shortlisted to progress, you’ll hear from us. We’ll invite you to the following:</span></div>
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<div><strong><span style="font-family: helvetica;">A short informal meeting with one of our team</span></strong></div>
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<div><span style="font-family: helvetica;">A chance to get to know one another, explain a bit more about the company and team. It’s also chance to make sure we’re a good fit for one another.</span></div>
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<div><strong><span style="font-family: helvetica;">A formal interview with your team lead</span></strong></div>
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<div><span style="font-family: helvetica;">A presentation from you to talk through your portfolio (~20 minutes), followed by an interview to ask questions and cover your experience and any questions you have. (~40-60 minutes).</span></div>
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<div><strong><span style="font-family: helvetica;">A short take-home design exercise</span></strong></div>
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<div><span style="font-family: helvetica;">We’ll provide you with a design exercise to understand you’re approach to design-thinking.</span></div>
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<div><strong><span style="font-family: helvetica;">Final presentation</span></strong></div>
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<div><span style="font-family: helvetica;">A short 30 minute interview to present your work to the design team along with any final questions either party has.</span></div>
<div><span style="font-family: helvetica;">We’ll then make a decision and let you know!</span></div>
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CultureSuite

Junior Product Designer (NL/UK)

Junior Product Designer (NL/UK)

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