Dyad

BetterLetter

Transforming healthcare through better data

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We're on a mission to make healthcare financially sustainable by unlocking the full value of healthcare data — making it more accessible, actionable, and meaningful.<br><br>We’re building technology that simplifies the way healthcare organisations manage information, helping clinicians and administrators make faster, smarter decisions. Our products, used across the UK and US, demonstrate how intelligent systems can reduce waste, ease administrative burden, and ultimately improve patient outcomes.<br><br>We’re a fast-moving, purpose-driven team passionate about using technology to drive real change. Join us and help shape the future of healthcare.

Join us

We share ideas openly, listen to each other, and solve problems as a team.

Collaboration

We’re honest, transparent, and take accountability for everything we do.

Integrity

We sweat the details. and aim for accuracy, consistency, and results that can be relied upon.

Quality

We stay close to our customers, solve their problems, and help them succeed.

Customer Focus

We ask questions, stay curious, and help each other grow.

Continuous Improvement

We’re not afraid to change, experiment, or tear it all up and start again if find a better way.

Innovation

What we stand for

<html><head></head><body><div>
<div><strong>About Dyad</strong><br>Dyad's mission is to improve the delivery and efficiency of healthcare.</div>
<div>We are building a platform to model and manage the flow of information within healthcare organisations, improving outcomes for patients, payers, and healthcare providers. We believe data handling in current healthcare systems is needlessly complex and disconnected, leading to isolated and inefficient decision making. To showcase how this technology can advance the delivery of healthcare and improve lives, we build and deploy products for healthcare providers and payers into the UK and US markets.</div>
<div>Dyad is an energetic, health-tech startup, currently around forty employees. Our team is growing as we explore new markets and opportunities. We are passionate about technology and its applications in worthwhile ventures. New joiners will have a significant impact on the direction of the company, as well as our culture.</div>
<div>&nbsp;</div>
<div><strong>Our products</strong><br>Dyad's Platform: Dyad's products are founded upon our Semantic AI platform, which enables payers and providers to access cutting-edge AI capabilities for their own use cases and applications. Our partners either use the platform APIs directly or work with us to develop applications for their use cases. For more information, please see our Platform page.</div>
<div>Primary care operations: Dyad develops a suite of products for healthcare operations, including:</div>
<div>BetterLetter, our AI tool helping practices decrease their admin burden in processing clinical letters. We use this to reduce staff time spent identifying codes to be applied to the record as well as suggesting follow-up tasks and workflow optimisations. BetterLetter helps providers save time, save cost, improve performance under audit and build staffing resilience.</div>
<div>&nbsp;</div>
<div>
<div><strong>The role</strong><br>We are seeking a proactive and highly organized Part-Time Office Manager to support the smooth day-to-day operations of our growing company based in London. This role is ideal for someone who thrives in a dynamic, fast-paced environment and enjoys a variety of responsibilities, from administrative support to facilities coordination.</div>
<div>The role is office based, 20 hours per week, 9.30am-1.30pm Monday to Friday.</div>
<div>Be part of a collaborative and innovative team in a relaxed yet driven environment, with opportunities to grow alongside a company building cutting-edge tech solutions.&nbsp;</div>
<div>&nbsp;</div>
<div><strong>Core responsibilities</strong></div>
<ul>
<li>Oversee general office operations, supplies, and facilities management</li>
<li>Act as the first point of contact for internal and external queries</li>
<li>Coordinate visiting contractors and maintenance providers</li>
<li>Manage coordination with other companies in the building&nbsp;</li>
<li>Assist with onboarding new employees and maintaining office systems</li>
<li>Liaise with vendors, IT support, and building management</li>
<li>Support basic finance and bookkeeping tasks (e.g., invoicing, expenses)</li>
<li>Key traits &amp; requirements</li>
<li>Proven experience in an office manager, administrator, or similar role</li>
<li>Excellent organizational and communication skills</li>
<li>Tech-savvy, with proficiency in Google Workspace and office management tools</li>
<li>Ability to work independently and handle multiple tasks</li>
<li>Willingness to learn and adapt the the changing challenges of a growing business</li>
<li>Flexibility to assist with a variety of tasks where needed</li>
<li>Ability to work as part of our small operations team to support each other and the business</li>
<li>Transparency and honesty - we are a business based on trust, handling sensitive data</li>
<li>You should be able to manage your own time and workload so that important tasks are completed on time, and take ownership of your area of the business so that you can work without supervision for routine tasks</li>
<li>Growth mindset</li>
<li>You should look for ways to improve on the processes you have been given.</li>
</ul>
<div><strong>Our hiring process</strong><br>1). Introductory screening interview with a member of the Dyad team (30 mins or less).</div>
<div>2). On site interview with the hiring manager and one or more members of the team (30mins-1hr).</div>
<div>3). Offer</div>
<div>&nbsp;</div>
<div><strong>Benefits</strong></div>
<ul>
<li>£13.85 per hour</li>
<li>Company Pension</li>
<li>25 days of paid annual leave (pro-rata)</li>
<li>A modern, dog-friendly office located near Chancery Lane with free drinks</li>
</ul>
</div>
</div></body></html>

<div>
<div>
<strong>About Dyad</strong><br>Dyad's mission is to improve the delivery and efficiency of healthcare.</div>
<div>We are building a platform to model and manage the flow of information within healthcare organisations, improving outcomes for patients, payers, and healthcare providers. We believe data handling in current healthcare systems is needlessly complex and disconnected, leading to isolated and inefficient decision making. To showcase how this technology can advance the delivery of healthcare and improve lives, we build and deploy products for healthcare providers and payers into the UK and US markets.</div>
<div>Dyad is an energetic, health-tech startup, currently around forty employees. Our team is growing as we explore new markets and opportunities. We are passionate about technology and its applications in worthwhile ventures. New joiners will have a significant impact on the direction of the company, as well as our culture.</div>
<div> </div>
<div>
<strong>Our products</strong><br>Dyad's Platform: Dyad's products are founded upon our Semantic AI platform, which enables payers and providers to access cutting-edge AI capabilities for their own use cases and applications. Our partners either use the platform APIs directly or work with us to develop applications for their use cases. For more information, please see our Platform page.</div>
<div>Primary care operations: Dyad develops a suite of products for healthcare operations, including:</div>
<div>BetterLetter, our AI tool helping practices decrease their admin burden in processing clinical letters. We use this to reduce staff time spent identifying codes to be applied to the record as well as suggesting follow-up tasks and workflow optimisations. BetterLetter helps providers save time, save cost, improve performance under audit and build staffing resilience.</div>
<div> </div>
<div>
<div>
<strong>The role</strong><br>We are seeking a proactive and highly organized Part-Time Office Manager to support the smooth day-to-day operations of our growing company based in London. This role is ideal for someone who thrives in a dynamic, fast-paced environment and enjoys a variety of responsibilities, from administrative support to facilities coordination.</div>
<div>The role is office based, 20 hours per week, 9.30am-1.30pm Monday to Friday.</div>
<div>Be part of a collaborative and innovative team in a relaxed yet driven environment, with opportunities to grow alongside a company building cutting-edge tech solutions. </div>
<div> </div>
<div><strong>Core responsibilities</strong></div>
<ul>
<li>Oversee general office operations, supplies, and facilities management</li>
<li>Act as the first point of contact for internal and external queries</li>
<li>Coordinate visiting contractors and maintenance providers</li>
<li>Manage coordination with other companies in the building </li>
<li>Assist with onboarding new employees and maintaining office systems</li>
<li>Liaise with vendors, IT support, and building management</li>
<li>Support basic finance and bookkeeping tasks (e.g., invoicing, expenses)</li>
<li>Key traits &amp; requirements</li>
<li>Proven experience in an office manager, administrator, or similar role</li>
<li>Excellent organizational and communication skills</li>
<li>Tech-savvy, with proficiency in Google Workspace and office management tools</li>
<li>Ability to work independently and handle multiple tasks</li>
<li>Willingness to learn and adapt the the changing challenges of a growing business</li>
<li>Flexibility to assist with a variety of tasks where needed</li>
<li>Ability to work as part of our small operations team to support each other and the business</li>
<li>Transparency and honesty - we are a business based on trust, handling sensitive data</li>
<li>You should be able to manage your own time and workload so that important tasks are completed on time, and take ownership of your area of the business so that you can work without supervision for routine tasks</li>
<li>Growth mindset</li>
<li>You should look for ways to improve on the processes you have been given.</li>
</ul>
<div>
<strong>Our hiring process</strong><br>1). Introductory screening interview with a member of the Dyad team (30 mins or less).</div>
<div>2). On site interview with the hiring manager and one or more members of the team (30mins-1hr).</div>
<div>3). Offer</div>
<div> </div>
<div><strong>Benefits</strong></div>
<ul>
<li>£13.85 per hour</li>
<li>Company Pension</li>
<li>25 days of paid annual leave (pro-rata)</li>
<li>A modern, dog-friendly office located near Chancery Lane with free drinks</li>
</ul>
</div>
</div>