Dyad

BetterLetter

Transforming healthcare through better data

We're on a mission to make healthcare financially sustainable by unlocking the full value of healthcare data — making it more accessible, actionable, and meaningful.<br><br>We’re building technology that simplifies the way healthcare organisations manage information, helping clinicians and administrators make faster, smarter decisions. Our products, used across the UK and US, demonstrate how intelligent systems can reduce waste, ease administrative burden, and ultimately improve patient outcomes.<br><br>We’re a fast-moving, purpose-driven team passionate about using technology to drive real change. Join us and help shape the future of healthcare.

Join us

We share ideas openly, listen to each other, and solve problems as a team.

Collaboration

We’re honest, transparent, and take accountability for everything we do.

Integrity

We sweat the details. and aim for accuracy, consistency, and results that can be relied upon.

Quality

We stay close to our customers, solve their problems, and help them succeed.

Customer Focus

We ask questions, stay curious, and help each other grow.

Continuous Improvement

We’re not afraid to change, experiment, or tear it all up and start again if find a better way.

Innovation

What we stand for

<html><head></head><body><h2>Job Description</h2>
<p><br>Dyad’s mission is to improve the delivery and efficiency of healthcare.<br>&nbsp;<br>We are building a platform to model and manage the flow of information within healthcare organisations, improving outcomes for patients, payers, and healthcare providers. We believe data handling in current healthcare systems is needlessly complex and disconnected, leading to isolated and inefficient decision making. To showcase how this technology can advance the delivery of healthcare and improve lives, we build and deploy products for healthcare providers and payers into the UK and US markets.<br>&nbsp;<br>Dyad is an energetic, early-stage startup, currently around twenty employees. Our team is growing as we explore new markets and opportunities. We are passionate about technology and its applications in worthwhile ventures. New joiners will have a significant impact on the direction of the company, as well as our culture.</p>
<h2>Our products</h2>
<div>&nbsp;</div>
<div>Dyad develops products for healthcare operations in NHS primary care and in the US for providers and payers. This includes:<br>&nbsp;<br><a href="https://betterletter.ai">BetterLetter</a>, our human-in-the-loop AI tool helping practices decrease their admin burden in processing clinical letters. We use this to reduce staff time spent identifying codes to be applied to the record as well as suggesting follow-up tasks and workflow optimisations. BetterLetter helps providers save time, save cost, improve performance under audit and build staffing resilience.</div>
<div>&nbsp;</div>
<div><a href="https://www.dyad.net/quality-measurement">BetterQuality</a>, our payer-focused tool for improving compliance against a range of quality measures including HEDIS, STARs, eCQM, MIPS and more. We help payers and providers extract information from clinical documents and integrate it with structured data to provide near real-time quality measure calculations and analytics.</div>
<div>&nbsp;</div>
<h2>The Role</h2>
<div>&nbsp;</div>
<div>We are seeking a dedicated senior-level Phoenix Developer with a front-end focus to join our Applied AI team at Dyad. This role is a significant part of the development of our quality-focused healthcare products in the US market. You will be working on cutting-edge projects that harness advanced machine learning techniques to solve real-world problems in healthcare, and by joining at this stage, you have the opportunity to shape the application interfaces to our AI technology in healthcare delivery.</div>
<div>&nbsp;</div>
<h3>Responsibilities</h3>
<ul>
<li>Help to develop and maintain the Phoenix-based application (BetterQuality) that we use to deliver AI-powered efficiency tools to healthcare quality teams.</li>
<li>Take a leadership role in the front-end development of our applications.</li>
<li>Collaborate with cross-functional teams to define and develop AI-driven features and applications.</li>
<li>Implement robust testing, monitoring, and quality assurance processes.</li>
<li>Work with our co-development partners to implement feedback and feature requests</li>
</ul>
<h3>Requirements</h3>
<ul>
<li>Expertise in Elixir, specifically with Phoenix and LiveView frameworks.</li>
<li>Strong proficiency in HTML, CSS, and modern frontend development practices.</li>
<li>At least five years of commercial software development experience, including experience with systems in production environments.</li>
<li>Experience translating UI/UX designs into clean, responsive, and accessible user interfaces.</li>
<li>Familiarity and direct experience developing from common design tools, particularly Figma.</li>
<li>Proven collaboration experience with cross-functional teams, especially design teams.&nbsp; This includes strong communication skills with the ability to convey complex ideas to technical and non-technical colleagues.</li>
</ul>
<h3>Nice to have</h3>
<ul>
<li>Experience working in complex, regulated domains such as healthcare or finance.</li>
<li>Previous experience working with AI or data science teams.</li>
<li>Familiarity with responsive design principles and mobile-first development.</li>
<li>Experience with CSS frameworks and tools such as Tailwind CSS or Bootstrap.</li>
<li>Knowledge of accessibility standards (WCAG guidelines).</li>
<li>Understanding of web performance optimization techniques.</li>
</ul>
<h3>Benefits</h3>
<ul>
<li>Competitive Salary</li>
<li>Company Pension</li>
<li>25 days of paid annual leave (pro-rata)</li>
<li>A flexible, hybrid working environment</li>
<li>A modern, dog-friendly office located in Farringdon with free drinks</li>
</ul>
<h3>Interview Process</h3>
<ol>
<li>Introductory call</li>
<li>A technical interview with the Applied AI team of 1.5 hours</li>
<li>A follow-up meeting or session to give you a chance to meet other members of the Dyad team from all departments.</li>
</ol>
<div>We offer Skilled Worker visa sponsorship for UK-based candidates only (no overseas sponsorship).<br><br><strong>Strictly no agencies, please.&nbsp; This role is for UK resident candidates only.</strong></div></body></html>

Senior Phoenix Developer

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