Showcase your brand

default

<html><head></head><body><h2><strong>Role Overview</strong></h2>
<div>
<div>
<div>We're looking for a Client Relationship Manager to help manage and support loyalBe's largest banking and financial institution partnerships. This role is ideal for someone who is highly organised, confident communicating with senior stakeholders, and enjoys being at the centre of keeping partnerships running smoothly.</div>
<div><br>You'll work closely with some of the world's leading banks, card networks and fintech companies, supporting the day-to-day management of loyalty and rewards programmes. You'll be a key point of contact for partner requests, coordinating with our internal brand, product and operations teams to ensure everything is delivered accurately and on time.</div>
<div><br>We're looking for someone who can comfortably contribute to senior partner meetings while also enjoying the detail behind the scenes - from preparing performance reports to managing administrative tasks, tracking requests and keeping internal teams aligned.</div>
</div>
<div>&nbsp;</div>
<div><strong>Please note:</strong> We will accept applicants who wish to be based in either our Belfast or London office.</div>
<div>&nbsp;</div>
</div>
<h2>Key Responsibilities</h2>
<ul>
<li>Support the day-to-day management of a portfolio of loyalBe's largest global banking, card network and fintech partnerships.</li>
<li>Act as a key point of contact for partner queries and requests, ensuring these are communicated internally, progressed and resolved in a timely manner.</li>
<li>Participate in regular partner meetings, business reviews and operational check-ins, confidently engaging with stakeholders at different levels of seniority.</li>
<li>Coordinate requests between banking partners and internal brand, product and operations teams, ensuring everyone has the information they need.</li>
<li>Prepare and coordinate reports, gathering input from relevant internal teams and ensuring accurate information is shared with partners.</li>
<li>Support the preparation and delivery of programme updates, presentations and other partner-facing materials.</li>
<li>Manage administrative tasks associated with partner programmes, including maintaining accurate records, tracking deliverables and following up on outstanding actions.</li>
<li>Support the coordination of new brand offers and campaign launches, working with internal teams to ensure partner requirements, timelines and approvals are met.</li>
<li>Monitor ongoing programme activity, flagging potential issues, gaps or delays and coordinating with the appropriate teams to resolve them.</li>
<li>Identify opportunities to improve internal processes, communication and the overall experience for our banking partners.</li>
</ul>
<h2><strong>Essential Skills &amp; Experience</strong></h2>
<div>
<ul>
<li>Experience in account management, client relationship management, customer success, partner support or a similar client-facing role.</li>
<li>Confident in communicating with senior stakeholders and comfortable participating in meetings with large, high-value partners.</li>
<li>Exceptional organisational skills, with the ability to manage multiple requests, deadlines and competing priorities simultaneously.</li>
<li>Strong administrative skills and attention to detail, ensuring information, reporting and documentation are accurate and up to date.</li>
<li>Able to work independently, take ownership of day-to-day responsibilities.</li>
</ul>
</div>
<h2><strong>Desirable Skills &amp; Experience</strong></h2>
<ul>
<li>Experience working with banking, fintech, payments, loyalty or card-linked offer programmes.</li>
</ul>
<h2>Benefits</h2>
<ul>
<li>Competitive salary and compensation package</li>
<li>Stock option plan - have a stake in the company you are building</li>
<li>Macbook + home office budget</li>
<li>Health/wellbeing membership</li>
<li>Flexible holiday policy</li>
<li>Flexible working arrangements and flexible working hours</li>
<li>Professional development budget</li>
<li>And more!</li>
</ul>
<h2>Diversity</h2>
<div>We believe that being a diverse team will make us a stronger team and we want to hire people who believe the same. Please don't filter yourself out!</div>
<div>&nbsp;</div></body></html>

<h2><strong>Role Overview</strong></h2>
<div>
<div>
<div>We're looking for a Client Relationship Manager to help manage and support loyalBe's largest banking and financial institution partnerships. This role is ideal for someone who is highly organised, confident communicating with senior stakeholders, and enjoys being at the centre of keeping partnerships running smoothly.</div>
<div>
<br>You'll work closely with some of the world's leading banks, card networks and fintech companies, supporting the day-to-day management of loyalty and rewards programmes. You'll be a key point of contact for partner requests, coordinating with our internal brand, product and operations teams to ensure everything is delivered accurately and on time.</div>
<div>
<br>We're looking for someone who can comfortably contribute to senior partner meetings while also enjoying the detail behind the scenes - from preparing performance reports to managing administrative tasks, tracking requests and keeping internal teams aligned.</div>
</div>
<div> </div>
<div>
<strong>Please note:</strong> We will accept applicants who wish to be based in either our Belfast or London office.</div>
<div> </div>
</div>
<h2>Key Responsibilities</h2>
<ul>
<li>Support the day-to-day management of a portfolio of loyalBe's largest global banking, card network and fintech partnerships.</li>
<li>Act as a key point of contact for partner queries and requests, ensuring these are communicated internally, progressed and resolved in a timely manner.</li>
<li>Participate in regular partner meetings, business reviews and operational check-ins, confidently engaging with stakeholders at different levels of seniority.</li>
<li>Coordinate requests between banking partners and internal brand, product and operations teams, ensuring everyone has the information they need.</li>
<li>Prepare and coordinate reports, gathering input from relevant internal teams and ensuring accurate information is shared with partners.</li>
<li>Support the preparation and delivery of programme updates, presentations and other partner-facing materials.</li>
<li>Manage administrative tasks associated with partner programmes, including maintaining accurate records, tracking deliverables and following up on outstanding actions.</li>
<li>Support the coordination of new brand offers and campaign launches, working with internal teams to ensure partner requirements, timelines and approvals are met.</li>
<li>Monitor ongoing programme activity, flagging potential issues, gaps or delays and coordinating with the appropriate teams to resolve them.</li>
<li>Identify opportunities to improve internal processes, communication and the overall experience for our banking partners.</li>
</ul>
<h2><strong>Essential Skills &amp; Experience</strong></h2>
<div>
<ul>
<li>Experience in account management, client relationship management, customer success, partner support or a similar client-facing role.</li>
<li>Confident in communicating with senior stakeholders and comfortable participating in meetings with large, high-value partners.</li>
<li>Exceptional organisational skills, with the ability to manage multiple requests, deadlines and competing priorities simultaneously.</li>
<li>Strong administrative skills and attention to detail, ensuring information, reporting and documentation are accurate and up to date.</li>
<li>Able to work independently, take ownership of day-to-day responsibilities.</li>
</ul>
</div>
<h2><strong>Desirable Skills &amp; Experience</strong></h2>
<ul>
<li>Experience working with banking, fintech, payments, loyalty or card-linked offer programmes.</li>
</ul>
<h2>Benefits</h2>
<ul>
<li>Competitive salary and compensation package</li>
<li>Stock option plan - have a stake in the company you are building</li>
<li>Macbook + home office budget</li>
<li>Health/wellbeing membership</li>
<li>Flexible holiday policy</li>
<li>Flexible working arrangements and flexible working hours</li>
<li>Professional development budget</li>
<li>And more!</li>
</ul>
<h2>Diversity</h2>
<div>We believe that being a diverse team will make us a stronger team and we want to hire people who believe the same. Please don't filter yourself out!</div>
<div> </div>

loyalbe

Client Relationship Manager

To get started, replace the image opposite with a striking company photo to catch people's attention. Then, describe what makes your company great. Usually, an about us section will highlight some of the following: company history, company culture and values, future plans and goals, mission statement, description of products/services offered, awards and recognition received, customer testimonials or case studies and background.