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Ready to Level Up Your Digital Marketing Career?

The Digital Maze is a full-stack digital marketing agency specialising in helping brands maximise their digital presence, and elevate their brand positioning online.<br><br>We offer transformational experiences for our clients using holistic, long-term solutions that accelerate their online growth
– our services include SEO, PPC, web development and more.<br><br>Together, we've helped over 500 businesses navigate their industry online, amplifying their brand and boosting their revenue.<br><br>Ready to join The Digital Maze?<br>

About Us

<div><br></div><div>We think big and long term,</div><div>taking our clients on a continuous journey of growth.</div>

Thinking<br>Big

<div><br></div><div>We focus on getting a return for our clients, producing work we're proud of that shows our passion and creativity.</div>

Customers<br>First

<div><br></div><div>We are careful and considerate about what we commit ourselves and our company to. Each of us has ownership and pride in our vision and work.</div>

Committed &amp;<br>Empowered

We are open, smart, and direct, but operate with humility.

Talk<br>Straight

<div><br></div><div>We acknowledge the great results our team achieves every day, celebrating their efforts and accomplishments.</div>

Have Fun &amp;<br>Celebrate

Our Values

Rob Twells

Liam Nelson

Scott Clarke

Philippa Law

Meet Our Recruitment Leaders<br><br>

Jon Crannage

Irina Holliday

Oakley Waldron

Lucy Bradley

Josie Dunnicliffe

Meet Our Hiring Team<br><br>

Gallery

<html><head></head><body><div><span style="font-family: arial, helvetica, sans-serif;">The PPC Team Lead is responsible for overseeing the day-to-day performance of the PPC department, ensuring high-quality delivery, strong client service, and team development. Reporting to the Director of Operations, you’ll lead a portfolio of key accounts while managing team workloads, conducting one-to-ones, and supporting the growth of the PPC revenue line.</span></div>
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<div><span style="font-family: arial, helvetica, sans-serif;">This hands-on role blends campaign delivery with leadership—overseeing strategy, execution, client meetings, sales pitches, and onboarding. You'll act as the escalation point for issues, drive client satisfaction, and identify opportunities to improve efficiency, performance, and retention across the department.</span></div>
<div><span style="font-family: arial, helvetica, sans-serif;"><strong>&nbsp;</strong></span></div>
<div><span style="text-decoration: underline; font-family: arial, helvetica, sans-serif;"><strong>Key Responsibilities</strong></span></div>
<div><br><span style="font-family: arial, helvetica, sans-serif;"><strong>Team Leadership &amp; Management</strong></span></div>
<ul>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Provide daily leadership, support, and guidance to the PPC team, fostering performance, motivation, professional growth, and client Relationship Building.</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Conduct regular one-to-ones, deliver constructive feedback, and support individual development plans for each team member.</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Lead internal planning sessions to allocate resources efficiently and maintain strong campaign delivery across all accounts.</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Support the recruitment, onboarding, and integration of new PPC team members.</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">In addition to leading and mentoring the PPC team, you'll take ownership of a select portfolio of retained clients. These include long-term partnerships where you'll have the opportunity to build strong relationships, deliver measurable value, and drive strategic growth.</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">This is a hands-on leadership role where you’ll stay close to the work while helping shape the future of our PPC service offering.</span><br><span style="font-family: arial, helvetica, sans-serif;">&nbsp;&nbsp;</span></li>
</ul>
<div><span style="font-family: arial, helvetica, sans-serif;"><strong>Client Delivery &amp; Retention</strong></span></div>
<ul>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Step in on key client calls and meetings where senior support is needed, or where accounts are at risk; act as the accountable lead in these situations.</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Oversee campaign delivery and direction across all PPC retainers, ensuring quality, clarity, and consistency.</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Collaborate with Client Services to ensure smooth management of all PPC clients, and with the SEO team to align multi-channel strategies with client goals.</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Act as the primary escalation point for complex delivery challenges or client concerns, resolving issues swiftly and effectively.</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Champion client satisfaction through proactive communication, demonstrable value and results, and ensuring campaigns align with agreed objectives.</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;"><strong>Internal Brands</strong>: Ensure the account management of the four Internal Brands (TDM, Frogspark, Boom, Evolve) is actively managed and monthly hours are delivered; maintain regular communication with the Internal Marketing Manager.</span></li>
</ul>
<div><span style="font-family: arial, helvetica, sans-serif;">&nbsp;</span><br><span style="font-family: arial, helvetica, sans-serif;"><strong>&nbsp;</strong></span></div>
<div><span style="font-family: arial, helvetica, sans-serif;"><strong>Department Growth &amp; Revenue</strong></span></div>
<ul>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Own the performance of the PPC department against revenue targets and client retention KPIs.</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Collaborate with the Director of Operations on forecasting, pipeline planning, and identifying opportunities to expand existing PPC retainers.</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Contribute to pitches and proposal development where PPC expertise is required.</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Work closely with other departments (SEO, Content, Web) to ensure PPC is integrated into wider digital strategies.</span></li>
</ul>
<div><br><span style="font-family: arial, helvetica, sans-serif;"><strong>Delivery Quality &amp; Performance Assurance</strong></span></div>
<ul>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Oversee PPC deliverables to ensure they meet internal quality standards and exceed client expectations.</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Support team members in translating PPC strategy into action, providing clear guidance and direction where needed.</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Drive the consistent adoption of delivery frameworks, templates, and tools across the PPC team.</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Identify and address inefficiencies in campaign processes to boost team productivity and overall effectiveness.&nbsp;</span></li>
</ul>
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<div><span style="font-family: arial, helvetica, sans-serif;"><strong>Reporting &amp; Commercial Awareness</strong></span></div>
<ul>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Maintain oversight of client performance and reporting, ensuring timely and accurate delivery of insights aligned with KPIs.</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Monitor revenue across PPC accounts, highlighting risks and opportunities to the Director of Operations.</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Provide regular updates on team performance, capacity, and training needs to inform senior leadership decisions.</span></li>
</ul>
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<div><span style="font-family: arial, helvetica, sans-serif;"><strong>Qualifications and Skills&nbsp;</strong></span></div>
<ul>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">5+ years of hands-on PPC experience in an agency environment, with demonstrable ability to lead or mentor others.</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Comprehensive understanding of paid search, display, and social advertising, including campaign setup, optimisation, and reporting.</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Proven experience managing client relationships, attending meetings, and resolving performance or delivery issues.</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Strong commercial awareness with the ability to contribute to departmental growth, forecasting, and revenue conversations.</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Excellent communication and problem-solving skills, with a proactive, collaborative, and people-focused approach.</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Confident and competent in using core PPC platforms and tools such as Google Ads, Microsoft Ads, Meta/Facebook Ads, LinkedIn Ads, Google Analytics (GA4), Google Tag Manager, Data Studio (Looker Studio)</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Highly organised, adaptable, and capable of managing multiple projects and people simultaneously.</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Experience developing and presenting pitches or proposals for new business opportunities is advantageous.</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">A passion for digital marketing and an interest in keeping up with industry trends and platform updates.</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Relevant certifications (e.g., Google Ads, Microsoft Ads)&nbsp;</span></li>
</ul>
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<div><span style="text-decoration: underline; font-family: arial, helvetica, sans-serif;"><strong>Who We Are</strong></span></div>
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<div><span style="font-family: arial, helvetica, sans-serif;">The Digital Maze is an agency that has grown via the acquisition of 3 well respected and growing agencies within the midlands</span></div>
<ul>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Frogspark</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Boom Online Marketing</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Evolve Retail</span></li>
</ul>
<div><span style="font-family: arial, helvetica, sans-serif;">We are a Strategic Performance Marketing &amp; WordPress/WooCommerce agency dedicated to driving growth for Home &amp; Garden, Lifestyle, D2C, SaaS, and Service brands with £5M–£50M in revenue. Our flexibility caters to businesses at different stages, offering tailored solutions that drive sustained growth.</span></div>
<div>&nbsp;</div>
<div><span style="font-family: arial, helvetica, sans-serif;">With over 30 years of agency expertise and a track record of driving over £800m in trackable revenue, our dedicated team blends the latest technology with data-driven insights and deep market knowledge. Fully accredited at the highest level, we deliver custom solutions that transform plans into measurable results. Trusted by top brands across the Home &amp; Garden, Lifestyle, D2C, SaaS, and Service industries, we turn strategic visions into tangible growth.</span></div>
<div>&nbsp;</div>
<div><span style="font-family: arial, helvetica, sans-serif;">The whole business is an approximately 30-strong team of professionals working in:</span></div>
<ul>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">SEO</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">PPC</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Web Design &amp; Development</span></li>
</ul>
<div>&nbsp;</div>
<div><span style="font-family: arial, helvetica, sans-serif;"><span style="text-decoration: underline;"><strong>Benefits</strong></span></span></div>
<div>&nbsp;</div>
<div><span style="font-family: arial, helvetica, sans-serif;">Here's what you can expect to get when you join our team:</span></div>
<ul>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">25 days holiday per year, plus bank holidays.</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Free day off for your birthday.</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Profit share bonus scheme with a bonus every 6 months.</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Yearly salary of £40,000 - £45,000, depending on experience.</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Annual pay reviews.</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Workplace pension.</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Paid Health Awareness apps.</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Cycle to Work scheme.</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Home &amp; Tech scheme.</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Hybrid working (remote &amp; office). We ask that you visit the office up to 3 times per week. If you'd like to come in more often, our office is available for you to use as much as you'd like.</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Excellent career progression within a growing business.</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">You choose where you want your career to take you.</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Enhanced sick pay.</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Enhanced Maternity pay.</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Home setup; Monitor(s) &amp; Apple equipment.</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Company-paid social events throughout the year.</span></li>
</ul></body></html>

PPC Team Lead

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