Carve your career at&nbsp;<br>Word Monster&nbsp;

Welcome to Word Monster, your medical communications agency with a difference. We provide deep, scalable scientific expertise, training and development, and strategic and commercial consultancy for pharma companies and healthcare agencies. Our award-winning culture cultivates top talent to help our people shine brightly and bring their passion to your projects. Together we can make positive change for patients, healthcare professionals, teams, and the industry.

About Us

Carl Owen

Jenny Owen

Dave Taylor-Langdale

Saima Haider

Andy Hanlon

Caroline Bradley

&nbsp;Meet Our Team

We never do “just enough” – we aim for exceptional. Excellence is our baseline, whether it’s in the precision of our words or the impact of our ideas.

From the get-go and at every stage of every project, an expert is on hand and always visible. Our Medical Writing Specialists partner with Account Handlers bringing their deep understanding of hundreds of therapy areas and diverse audience needs. Together they create a scientific story that powerfully engages and resonates with HCPs and patients.

With monstrously big brains and bucket-loads of lived med comms experience, our top talent worldwide is raring to deliver mighty support across every stage of a product’s lifecycle. Our putting life first, flexible working model cares for our team ensuring they thrive and consistently deliver excellent work

Be Excellent

Collaboration is where the magic happens. Each of us brings unique skills to the table, but it’s our collective effort that drives success.

From quarterly finance reviews to our annual Monster Mash, everyone in our team is not just invited but encouraged to be a part of the journey. We ensure every voice is heard, valuing each team member’s perspectives and insights.

This team spirit extends seamlessly to our client relationships. Our authenticity resonates, attracting amazing clients who not only appreciate our team approach but also share in our core values.

Be a Team Player

Since our inception, we’ve been the med comms agency that breaks the mould, paving a unique path in the industry. At the heart of it all is our mission to transform healthcare communications worldwide, driving us to think differently, act differently, and go boldly into the unknown.

Through our strong culture of intrapreneurship, our team is empowered to take calculated risks and explore innovative ideas. From our CPD-accredited Monster Academy courses to our Monstrous Med Comms, we thrive on breaking barriers and embracing the unexpected.

Open-minded and forward-thinking, we’re always on the lookout for fresh ways to deliver brilliance for our incredible clients. With us, being transformative is not just a value—it’s a way of life.

Be Transformative

Diverse perspectives make us stronger. Every voice matters, and we’re committed to an environment where everyone feels seen, heard, respected, and valued.

We celebrate our team’s differences, ensuring that diversity is not just acknowledged but actively embraced. Our team’s varied backgrounds and life experiences form a rich tapestry of strengths, perspectives, knowledge, and creativity.

Committed to being a force for good, we’re on the path to B Corp status, reflecting our dedication to a more inclusive future. We’re an equal opportunity and disability-confident company. Gender representation is a priority for us; over 85% of our monsters (and half of our senior leadership team) are female.

Be Inclusive&nbsp;

When challenges arise, resilience is how we overcome them. With our mission front and centre, we focus on moving forward.

We embrace openness and honesty, not only within our team but also in our relationships with clients. This means not just celebrating wins, but also acknowledging when things aren’t going as planned. It’s in these candid discussions and through fostering a growth mindset that true progress can be made.

Carving out time to reflect, we bounce back with learnings from challenges and reassess opportunities from moving goals in a continuously changing landscape.

Be Resilient

Our Values

Alex Fairnie

Laura Laul

Kelly Farrell

Rebecca Dawson

Anthea Roper-Nield

Laura Thom

Meet Our Team

Gallery

Emma Dawson

Vaishali Gursal

Beatriz Lima

Megan Sharrock

Frank Frayne

<html><head></head><body><div>We are hiring a Director of Medical Communications. This role is full time, remote-first, permanent, 37.5 hours per week.&nbsp;</div>
<div>&nbsp;</div>
<div><strong>The Why&nbsp;</strong><br>This role exists to lead Word Monster’s Med Comms business, evolving beyond our foundations in medical writing and training. The problem it solves is clear: clients are asking for more strategic, intuitive communications that cut through complexity, build trust, and drive engagement. The value it creates is twofold: for clients, it means a partner who can elevate their scientific story. For Word Monster, it means a sustainable growth engine that cements our position as more than a writing agency.&nbsp;</div>
<div><br><strong>The Context</strong>&nbsp;<br>Word Monster has grown from firm roots supporting healthcare agencies (scientific expertise and publications) and our training academy (capability building for pharma and agency teams). Our vision is now to establish a fully-fledged Med Comms vertical, underpinned by our proprietary communications frameworks. You will be responsible for evolving the offering, building the team, and delivering impact for clients.&nbsp;</div>
<div><br><strong>Key Responsibilities </strong>&nbsp;<br>This is an evolving role. In year one, the focus will be on translating our roadmap into clear Med Comms services, piloting offerings with anchor clients, and building proof points. In parallel, you will shape the team structure, hire where needed, and establish repeatable processes for delivery and growth. Over time, you’ll scale the vertical, broadening services, deepening client relationships, and embedding Med Comms as a sustainable business unit alongside our Training and Agency Support verticals. Your key responsibilities in year one will include securing new business, organic growth within existing clients, delivering scientific strategies for clients, managing and coaching the team to upskill them in strategic thinking, growing and leading the team, and shaping the culture to enable the delivery of scientific excellence to clients.</div>
<div><br><strong>The Success Outcomes</strong>&nbsp;</div>
<div>Success in this role means:&nbsp;</div>
<ul>
<li><strong>For clients</strong>: Delivering intuitive, insight-led Med Comms programmes that improve HCP engagement, strengthen launch excellence, and build internal client capability&nbsp;</li>
<li><strong>For colleagues:</strong> Creating clarity, accountability, and growth opportunities within the Med Comms team; ensuring colleagues feel part of a purposeful, high-performing vertical&nbsp;</li>
<li><strong>For the business:&nbsp;</strong>Driving revenue growth and diversification, establishing Med Comms as a pillar of Word Monster’s service mix, and building a market reputation for scientific consultancy and strategic delivery &nbsp;</li>
</ul>
<div><strong>The Leadership Expectations&nbsp;</strong><br>We expect this leader to set direction with clarity, inspire belief in the vision, and foster a culture where people feel both challenged and supported. They will align the Med Comms team with the broader business, role-modelling Word Monster’s life first ethos, and ensuring collaboration across verticals. Externally, they’ll be a visible ambassador, representing Word Monster’s ambition to be known not just for scientific writing, but also for scientific excellence at speed, delivered intuitively and proven through measurable impact.</div>
<div>&nbsp;</div>
<div><strong>Salary and Benefits</strong></div>
<ul>
<li>Salary of £70,000 to £75,000 per annum plus individual target-related bonus</li>
<li>Annual company performance-related bonus (pot shared equally by whole team)&nbsp;</li>
<li>Key person share options</li>
<li>Company paid private health insurance with Vitality (fully paid by us)&nbsp;</li>
<li>Pension with 3% contribution if choose to participate in the scheme (you contribute 5%)&nbsp;</li>
<li>Individual and team training / self-development budget&nbsp;</li>
<li>Enhanced maternity/paternity pay (full pay for 12 weeks maternity / 4 weeks paternity)&nbsp;</li>
<li>25 days holiday per year (3 to be taken between the Christmas and New Year shutdown)&nbsp;</li>
<li>Additional day off on birthday (so that makes 26 – day in lieu if falls on weekend)&nbsp;</li>
<li>UK bank holidays &nbsp;</li>
<li>Additional day of holiday after 2+ years of employment (from new holiday year) – every year thereafter you will receive one further additional day of holiday, up to a maximum of 5 additional days &nbsp;</li>
<li>Purchased holiday scheme available up to 5 additional days</li>
<li>Flexible, remote-working team with a virtual 2D office&nbsp;</li>
<li>Range of virtual and in-person socials throughout the year&nbsp;</li>
<li>Optional working together days within the UK with a contribution to travel expenses&nbsp;</li>
<li>Quarterly well-being perk, because you deserve it&nbsp;</li>
<li>Financial coaching with Octopus MoneyCoach</li>
<li>Personalised monster character &nbsp;</li>
</ul>
<div><strong>Desired experience&nbsp;</strong></div>
<ul>
<li>Education to PhD level in biological sciences&nbsp;</li>
<li>Extensive experience in a leadership position within medical communications&nbsp;</li>
<li>Proven experience developing and implementing change within an organisation&nbsp;</li>
<li>Exceptional leader with demonstrable experience securing and converting new business&nbsp;</li>
<li>Expert knowledge of the strict regulations in pharmaceuticals, with experience working to ABPI and other codes of practice&nbsp;</li>
</ul>
<div><strong>Skills and attributes</strong>&nbsp;</div>
<ul>
<li>Exceptional commercial awareness, strategic capabilities, and business acumen&nbsp;</li>
<li>Entrepreneurial spirit and driven to grow a business forward&nbsp;</li>
<li>Strong leader, capable of motivating a team&nbsp;</li>
<li>A growth mindset, able to learn quickly and overcome obstacles&nbsp;</li>
<li>Vast industry knowledge and demonstrable understanding of current client challenges &nbsp;</li>
<li>Strong desire / self-motivated to learn and develop &nbsp;&nbsp;</li>
<li>Excellent written, verbal and interpersonal skills&nbsp;</li>
<li>Highly organised, enthusiastic, excellent time management &nbsp;</li>
<li>Ability to work under pressure and multi-task&nbsp;</li>
<li>Comfortable working independently and as part of a team&nbsp;</li>
<li>Proactive thinking, constantly seeking to improve ways of working and create opportunities to help the agency differentiate itself from the competition&nbsp;</li>
<li>A flexible attitude with respect to work assignments and new learning, grasp new concepts and therapy areas quickly&nbsp;</li>
<li>Act in a diplomatic, nurturing and respectful way with colleagues&nbsp;</li>
<li>Show sensitivity to colleagues with differing motivations and priorities&nbsp;</li>
<li>Demonstrates loyalty and will be an ambassador for Word Monster</li>
</ul>
<div><strong>Closing date for applications is Wednesday 1st October. Interviews will be held W/C 6th October.&nbsp;</strong></div></body></html>

Word Monster

Director of Medical Communications